Shipping policy

Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with Slow Burn. We’re so grateful for your support and want to make sure your order gets to you as smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day.

During launches, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order and delivery location.

Estimated Delivery

Once your order has shipped, delivery times will vary depending on the shipping method, carrier, and destination selected at checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Please allow some time for tracking information to update after your package has been accepted by the carrier.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at support@slowburnmovement.com.

We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Slow Burn is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, transit and delivery are handled by the carrier.

Slow Burn is not responsible for shipping delays caused by the carrier, weather, incorrect addresses, or other circumstances outside of our control.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your building management, and the shipping carrier.

If you still need assistance, contact us at support@slowburnmovement.com and we’ll do our best to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us at support@slowburnmovement.com as soon as possible after delivery.

Please include your order number and photos of the item and packaging so we can help resolve the issue.

International Shipping

Slow Burn currently ships within the United States only.

Contact Us

If you have any questions about your order or shipping, please contact:

Slow Burn
Email: support@slowburnmovement.com

Built slowly. Made with love.